How is an AMC priced?
It depends on the number of units, their capacity, the condition they are in and how many visits a year the site needs. That is why we assess before quoting — a number given over the phone would not survive contact with the actual installation.
Do you service systems you did not supply?
Yes. Most of our AMC work is on existing installations from other brands. We check the make and model during assessment so the right consumables are stocked for your site.
How many service visits are included?
Visit frequency is set to the site, based on usage and input water quality. Heavier-draw installations such as schools and canteens need attention more often than a small office pantry. The agreed schedule is written into your proposal.
What happens if a system fails between visits?
Breakdown attendance is included in both AMC types. Report it on the same WhatsApp thread and we schedule a visit. Under a comprehensive contract, the replacement parts are covered as well.
Can we buy in bulk without an AMC?
Yes, that is the bulk purchase option. If your own technicians handle servicing, we simply supply at volume rates and you fit the parts yourself.
Do you cover multiple locations under one contract?
Yes. Multi-site contracts are common with facility management companies and school groups. Each site is logged separately for service records, but billing and the contract stay consolidated.
Which areas do you cover for service?
On-site service is centred on Delhi NCR. For locations outside it, tell us where you are — we either cover it, arrange it through a partner, or supply in bulk so your own team can maintain the systems.